How to Use Salesforce Marketing Cloud for NPS or CSAT Surveys
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How to Use Salesforce Marketing Cloud for NPS or CSAT Surveys

Salesforce Marketing Cloud is a powerful platform that can be used to gather customer feedback in the form of NPS or CSAT surveys. In this blog post, we will discuss how to set up and send these surveys using SF Marketing Cloud. We will also go over some best practices for gathering customer feedback with…